Fiorista LB Fiori e Design

Flowers online

Phone +39 02 87168343
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PACKAGES WITH ORCHID VANDA (exclusive) - Flower delivery DAY

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Flower bouquet assorted color harmony and contrast

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BOUQUET ROMANCE ONE COLOR WHITE AND GREEN

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Long stem bouquet with lily

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DELICATE BOUQUET WHITE AND GREEN

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DELIVERY RED ROSES AT HOME - ROSES RED DECK A STEM LONG AS ´ "SUPER" LONG LIFE -ROSE IN DAY DELIVERY

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COMPOSITION OF ROSE MIXED IN BASKET

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FUNERAL MIXED BOUQUET OF FLOWERS

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Home » FAQ - How to Make

FAQ - How to Make

Florist LB Flowers and design

FAQ - How to Make

Welcome to the new site Florist LB flowers and Design, in this page you can find answers to frequently asked questions that we have been made by our customers.

In addition to flowers and plants you can buy objects, compositions of dried flowers and artificial birth flakes etc…; o:p> Our system for floral orders online, it's easy and intuitive, designed for users who are not computer experts, in this way you can order a bouquet of flowers or a bouquet for a dear person, or the anniversary of your beloved etc. ...

We have provided the following methods to carry out the order for the delivery of flowers online.

non solo. Potete ordinare una composizione di vostra scelta tramite il modulo “Special requests

When the purchase process will be required your telephone number and an e-mail and if you wish to receive by mail an invoice for the full amount of expenditure incurred for the purchase of flowers, in addition to the second part Delivery will be possible to attach a greeting card and enter a preferred time of delivery (you can not ensure that delivery takes place in your desired but do everything so that your request is respected). Once the order will receive an automatic mail summary and confirmation made, in case you do not receive this mail, probably the order is not successful, we recommend that you verify that the email address entered is valid, and write immediately to[email protected]indicating what happened or by calling telephone number +39 02 9846519.

F.A.Q. Frequently Asked Questions (FAQ)


How do I order a bouquet of flowers or a floral tribute?
  1. From the Home Florist LB flowers and design, click the "Order flowers online to order immediately bouquets, bunches of flowers, roses, objects, plants, flakes birth etc. ... to be delivered throughout the national territory. For orders to be delivered abroad you have to click the "International Order" for ordering flowers all over the world.
  2. Now you are in the catalogue Products, will appear on your right a picture of class and beside each picture just to your left there will be the title of the category such as "Bouquet" will appear just below a brief description of the class, or click on a photo or under the category for all products displayed in it. To go back to the previous choice click on the bar placed just below the all-white coloured, or use the button-shaped arrow to the right.
  3. Now you can see all products in the category, as in the catalogue will find the product photo to your right and the title of the product just to the left of the picture, or clicking on a photo or title of the product access to all the details of that product . (For International Orders will appear on the photograph of the flag and left the country in the name of country). To go back to the previous choice click on the bar placed just below the all-white coloured, or use the button-shaped arrow to the right.
  4. You are within a category, now you can see images of all products and content scerne clicking as a first or image of the product or on its behalf (for international orders are all products bought online for that country ).
    At this point you can see all the information on the product, always at your right you will find the photo, just below there is an image of a magnifying glass and a "click to zoom" clicking on it with your mouse appears the larger picture of the product, there will be beside the title of the product and a brief description, below you will find the various options that product for example (small, medium, large etc. ...) Now, then, you can choose whether to enter the product in the cart, choose the amount of products you wish to buy and then click on shaped shopping cart under the heading "add". To go back to the previous choice click on the bar placed just below the all-white coloured, or use the button-shaped arrow to the right.
  5. At this point the system is establishing delivery costs for your flower order. At the top below the words "Your basket" of the page you will find the product photo and a brief description, the amount of product choice and the amount of product. You can change the amount of the product by clicking on the Edit button beside the item quantity, or remove the product chosen cliccado the X under the heading "Delete" in this way svuoterete cart from the product. To continue with the ordination selected hours a location of delivery (the location you will find are those that we reached directly for all other Italian cities selected "ALL THE CITY ITALY" while orders for overseas select "FOREIGN STATE."
  6. At this point you will be taken to a page quite similar to the previous one in here you have the opportunity to vary the amount purchased or to remove the product from the cart as described above, you'll find listed the cost of home delivery and the total of ' order. If you intend to order the product by clicking on "CONCLUDI ORDER" or if you want cancelled all products chosen by clicking on "PULISCI CART."
  7. To proceed with your floral tribute, enter your email address and your telephone number, if you want the invoice for this order select the "I WANT TO RECEIVE INVOICE" under "ADDRESS FOR INVOICE" and insert billing information below.
  8. In the second step, you have to give us the exact address of the recipient and complete, Cap, a city (if delivery is one of us directly serve the city name will be automatically selected) province and date of delivery.  
  9. In the fields can provide non-binding in preference on delivery and attach a note specificarci any further information needed for the delivery.
  10. In the third step is not only choose the payment you want (for payment by bank transfer and money order and must send a copy of payment by fax to 0291976913 or by mail to [email protected] first delivery of) and is made ...

We recommend that you print the page report appears as future reference. A receipt will be delivered to your e-mail.
E 'can attach messages of good wishes?

Of course, in the order form, you will find a space specially created for inserting your sentence greeting max 200 characters.

What are your methods of payment?

The most immediate and safe is to pay by credit card. We have a Secure Server (SSL), the payment is made directly on the Internet in area protected by encryption of data at 128 bits, all this for your safety in collaboration with Pay Pal. Other payment systems, if you did not hurry to deliver your floral tribute are: bank transfer, postal order and bulletin post.
How do I pay by credit card on payapl, I can also pay with my paypal account?
If you clicked on the button pay by credit card hours you are on page paypal in safe mode because you can see that the padlock was placed in the position "closed" or safe, and then you can make payment in complete safety, in the top left of the page you will find the amount payable at the page bottom right if you intend to pay by credit card or card posed pay click the "Continue" Above the image of varei credit cards accepted, I instead have already have an account paypal power pay him instead of your credit card by entering your password of your paypal account in the page left circled with the words "access to paypal."
What should I do if it appears the "Security Alert" during the payment process
You must answer YES, because the message that appears is only a Notice generated from Pasco, not by the Bank. I quote verbatim: "The information exchanged with this site can not be viewed or modified by others." What does this mean? It means that the transaction takes place with Server Secure Protected with SSL (128-bit) THROUGHOUT SECURITY.

How do I know when I find myself in an area protected by SSL 128-bit?

When you place an order and the system, at your request, connects servers to Pay Pal for entering data on vs. Credit Card page changes and appears on the bar at the bottom right of your monitor a LUCCHETTO stà This means that you are in an area protected by SSL 128-bit encryption dati.Quindi the data of the credit card time will be sent illegible precisely because encrypted.

How can I be sure that my order was successful?

Our system will send an e-mail that summarizes the details of the order and assigns a unique number ordering, so if you have received regular mail within a few minutes have concluded the order means that the order has come down to us correctly and that will delivered to the home you have chosen, if not thousands have received the confirmation please check we have entered into the system correctly your mail, if the mail is properly inserted please contact florist LB flowers and design at mail to clients @ fioristalbfiroi.it or by phone at +39 02 98465189, by the number of your order could quickly resolve the problem.

How do I know if an order has been properly delivered, can I have a confirmation of delivery?

Our system automatically provveder to send a mail to mail client, that the evasion of floral, whether the order is delivered directly from us or whether it is delivered by a florist interflora, if you have not received the mail please send an e-mail with the number of order requesting information on.
How can indicate the special features for home delivery?
It can point out all the peculiarities to achieve with precision and faster the recipient of the order, inserting all the information that it deems useful for this purpose in the field notes.
How does the shipping service via Interflora flowers?
Interflora is an organization of florists associates, which we do, that guarantees delivery of your floral tributes in Italy and throughout the world. Received your order, we will contact the corresponding florist Interflora nearest possible location of delivery dell'omaggio floral immediately will send the order (to be implemented by the florist on site) and will be executed on time and how you requested.

The costs of delivery of a floral tribute in Italy or abroad, how much?

For destinations reached by us directly, you will find the cost of home delivery and expressed in the "city of delivery" with the related costs. (riporteremo below) with regard to the expenditure Interflora service delivery in Italy is unified in € 18.00 on our "city delivery" under "ALL THE CITY 'D'ITALIA", for the mind delivery abroad the cost of delivery unique is € 25.00.

The areas reached directly from Florist Lb flowers and dedign are: Assago, Basiglio, Compiano, Casalmaiocco, the Cerro Lambro, Colturano, Corsico, Dresano, Linate Airport Milan, Locate Triulzi, Lodi, Lodivecchio, Mairago, Mediglia, Melegnano, Milan, Montanaso Lombardo, Mulazzano, Opera, Pantigliate, Paullo, Peschiera Borromeo, Pieve Emanuele, Rozzano, on Salerano Lambro, San Donato Milanese, San Giuliano Milanese, San Martino in Road, San Zeno al Lambro, Segrate, Settale, Sordio, Tavazzano with Villavesco, Tribiano, Vizzolo Predabissi and Zeal Good Persian.

How much additional expenses if the place of delivery dell'omaggio floral there is the Interflora florist?

If the location of delivery is not served by Interflora, we must rely area served nearest and not the additional cost burden on you (Customers Ordinatari) but will Interflora to bear the extra costs (delivery unified Italy). Except in some sporadic cases of places hard to reach or very distant in this case will be contacted directly by us who know the costs of the additional costs. At this point you can decide whether to settle the difference or cancel the order, if so storneremo your payment without trattenerci nothing.

What if the delivery dell'omaggio floral coincides daily closing weekly interflora florist?

In the event of termination of florist performer for rest Weekly, the floral tribute will be delivered on the first day after the date of delivery.
What happens if delivering the floral tribute do not find the person at home, or to the address provided?

To avoid dislocation of any kind in the compilation of the order, also require telephone number of recipient obligatory. This information serves to Florist performer in the following cases: the recipient is absent at provided, or the address is not correct. In both cases it will be care of florist executor of contact the recipient of delivery and together agree on the mode of delivery or collection from our point of sale.

How much time elapses from the time of delivery dell'omaggio flower?

In principle orders for Italy are performed during the day, and for overseas the next day. Unless closure on Sundays or festive in which case the orders will be executed on the first day after the date of delivery. Orders for overseas received after 15.00 on Friday will not be executed until next Monday.

Can I send floral orders in Hotels Camping, Resorts etc. ... ?

Of course, to carry out these orders we need some additional information to show a field nete, naming of states or of the facility or tourism or hotel, exact address, number of the room (if known).

Can I send floral orders at Hospitals?

Of course, to carry out these orders we need some additional information to be entered in the field notes, more precise name of the hospital or the hospital name, name of department and if you know the number of the room. In case of delivery to be made a neo-mothers is important to indicate both the married name than maiden. The case of a delivery of flowers to crown as a funeral for a deceased person must indicate the time we'll feature as the first thing to contact the family by phone asking the accuracy of the data provided then we will carry out the first about 1 hour the mournful.

E 'can request an invoice dell'omaggio floral delivered?

Certainly that is possible. The extreme for the bill must reach together on, you can not intestare the Bill to customers outside the European Community.

The exhibits must be ordered individually?

The order can be made even more by choosing products provided that the delivery address is always unique, shipping costs of delivery will not be changes, and ordered products will be sent to a single home.

The product ordered will be exactly equal to that shown on photos?

the flowers are a product of the season, then why flowers photographed in various catalogues are not always available, is therefore possible that a bunch, bouquet or floral tribute you have chosen in reality is slightly different from the one photographed. But we can ensure that the floral tribute is composed of fresh flowers and composed of qualified personnel and to the extent possible in the corresponding form and color indicated that you have chosen.
How can I do to amend an order after it concluded.
To make a modification to an order after having concluded, both as regards changes all'omaggio both floral chosen for the data of the recipient for delivery, the only way is to call as quickly as possible the number +39 02 9846519 and ask any amendments before the order is sent to the recipient.

If I changed my mind and I'm not interested in more a product until you make the order, how can I delete it from the cart?

Just click on a form of x that is in the basket, next to the product to delete. These will be immediately removed or to remove all the products in your cart, just click on the button "PULISCI CART."

If after having concluded an order change your idea not want more, how can I do?

If the order has not yet been processed, you can send a mail cancellation of the order and we will return the amount paid if the order has already been tried is not possible to cancel the order or the refund of richieder of 'order.